Refund Policy

Eligibility:

• Returns are accepted within 14 days of delivery if the product is defective or damaged upon arrival.

• Products must be returned in their original condition with all packaging intact.

• Shipping Charges or any other charges except for the product price will not be refunded if a return or refund is done.

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Process:

• Contact us via email or WhatsApp to initiate a return request.

• Refunds will be processed within 7–14 business days after receiving the returned product.

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Non-refundable Items:

Custom-made jewelry pieces are non-refundable unless defective.

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Order Cancellation

• Orders can be canceled within 24 hours of placement by contacting our customer service team.

• After 24 hours, cancellations may not be possible if the product has already been processed for shipping.